Delivery Information
Processing Time
Processing Time
Orders are processed within 1–2 business days (excluding bank holidays). You will receive a confirmation email once your order has been dispatched.
Tracking
Tracking
All orders are sent using tracked delivery, and tracking details will be provided once your order has been dispatched.
Delivery Delays
Delivery Delays
Delivery times are estimates and may occasionally be affected by courier delays or busy periods.
International Shipping
International Shipping
Due to new restrictions with royal mail and ever changing laws in other countries we are unable to send international deliveries at the moment.
Battery Policy
Battery Policy
Royal Mail's new policy around sending batteries has put some restrictions in place. All orders containing batteries now must be sent via DPD. We apologise for any inconvenience caused by this but we have to follow rules put in place by the couriers.
Need Help?
Need Help?
If you have any questions about your delivery, please contact us at Support@Vapersonline.co.uk.
Our Delivery Options
Royal Mail Tracked 48
- 2-5 day delivery 7 days a week (postcode restrictions apply)
- £3.99 (orders below £30)
- FREE (orders above £30)
- Tracking number provided.
- No signature required upon delivery.
- Orders to remote areas may arrive later.
Royal Mail Tracked 24
- 1-3 day delivery to UK addresses: 7 days a week (postcode restrictions apply)
- £5.49 (all orders)
- Tracking number provided.
- No signature required upon delivery.
- Orders to remote areas may arrive later.
Royal Mail Special Delivery Before 1PM
- Next-day delivery BY 1PM to UK addresses: Monday - Friday (postcode restrictions apply).
- From £8.55.
- Tracking number provided.
- Signature required upon delivery.
DPD Next Working Day
- Next-day delivery to UK addresses: Monday - Friday (postcode restrictions apply).
- £5.49 (orders below £50).
- FREE (orders above £50).
- Tracking number provided.
- Signature required upon delivery.
- 1 Hour delivery window sent by text message on the morning of delivery day.
Click & Collect
- Pick up your order the same day: 7 days a week (collection only)
- Free on all orders.
- Collection notification sent via text and email.
- Collect directly from Vapers online.
- Monday to Saturday 9am-5pm
- Sundays 10am-2pm
